frequently asked questions
faq
questions regarding your purchases
What is the return policy?
our sales are final, however if there is a concern about. your order, for instance your package arrived damaged, your deck is missing a card, please reach out (we.are@thewaterbedarer.press) as soon as possible and we will work to make it right
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value utilizing sustainable practices
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
questions regarding our offerings
How do I submit work to the Water Bearer Press
We are devoted to carrying the visions of Black creatives into the world with integrity and care. Beginning in 2026, The Water Bearer Press will share formal calls for submissions and project pitches, opening pathways for collaboration across a range of works. If you are dreaming a project into being and feel called to be in conversation with us, we invite you to join our newsletter for announcements and opportunities. You may also follow along on Instagram, where we will share open calls and moments of invitation as they arise.
When can we expect your first release?
look out for our first project that will be launched in the fall of 2025. we are so excited to share A Way Oracle deck created by behbeit, and produced by The Water Bearer Press.
When will I get my order?
if you are interested in carrying our publications in your
questions regarding our services
How we work?
- Together we clarify the intent and presentation of your project while working collaboratively on a design, editing, and production process that reflect your vision with the utmost integrity.
- TWBP works as a living vessel — responsive, attentive, and attuned to the work it carries. Our role is to honor your voice and vision while surrounding your work with the kind of craft, design, and logistical support that allows it to move into the world whole.
- Every collaboration is rooted in respect, transparency, and the belief in creating stunning offerings that endure.
Print + Distribution
- Through years of working across product development, tarot decks, textiles, and surface design, we have cultivated strong relationships with skilled craftspeople, printers, and producers. These partnerships allow us to move from concept to creation with care, precision, and trust. Our approach ensures that every stage of the process, from design to production to delivery, flows seamlessly, while preserving the integrity and intention at the heart of each project.
consulting
We welcome conversations about creative projects and the many ways a vision might come to life. At The Water Bearer Press, we value open exchange, collaboration, and the problem-solving that helps ideas take shape. There is no gatekeeping here only support, guidance, and care for the development of meaningful creative works.